Job Description
Votre Mission
Rattaché(e) au Middle Office Manager, vous contribuerez à offrir une expérience client de qualité en assurant le traitement, le suivi et la résolution des demandes clients tout en accompagnant les équipes commerciales dans la transformation et le suivi des opportunités.
Vos Principales Responsabilités
Support Client
- Répondre aux demandes et sollicitations des clients.
- Fournir des informations sur les produits et services de la banque.
- Assurer un premier niveau d'assistance et d'accompagnement.
Suivi des Dossiers
- Assurer le suivi des ouvertures de comptes et autres demandes commerciales.
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